What Forto does.
All of it, itemized.

Duty and import tax priced into the cart and collected with the order. Delivered DDP — nothing due at the door.

EU €3-per-item duty, UK £135, Norway VOEC, Australia GST — effective-dated rules applied per consignment.

Regime changes are tracked weekly and reviewed by a person before they change what your customers pay.

An optional, merchant-controlled markup lever on duty quotes. Off by default.

Duty-inclusive prices published into Shopify Markets price lists (Enterprise).

Duties pre-funded from a prepaid wallet with per-label reserve holds, released on settlement.

Ship on Forto's carrier accounts from day one — routed per shipment, billed through your wallet.

Your negotiated accounts compete in routing. When yours wins, you pay your rate — Forto adds a flat per-label fee, no markup.

Cheapest, fastest, or balanced routing strategies per shipment, across every connected account.

Live rates injected into Shopify checkout — or Manual Rate Mode with your own zones, no CCS required.

Print label runs in one pass (Growth and up). Multi-origin warehouse support.

50 / 1,000 / 10,000 / unlimited labels per month. Past the cap, overage is published per label — no surprise invoice.

Every product is classified automatically — and anything the system isn't sure about stops for human review before it can price a cart.

Commercial invoice and CN22/23 generated per shipment and transmitted electronically with the label.

EU VAT on ≤€150 consignments collected at checkout and filed monthly under Forto's IOSS registration (Growth and up).

Intra-EU B2C routed through the One-Stop-Shop branch, with the €10,000 origin/destination VAT flip handled.

Misclassification events tracked per merchant; repeated issues gate IOSS use before they become your problem.

Filing-grade records of every declaration and remittance, exportable (Enterprise).

QR-based returns portal — branded and hosted (Growth), embedded in your store (Pro and up).

Offer an exchange before a refund and keep the revenue (Pro and up).

Returns ship to your own addresses — up to 3 markets on Growth, unlimited on Pro. No fictional hub network.

Forto arranges the cross-border return leg and files duty reclaim where the destination allows it (Pro and up).

Refund triggers on carrier scan or delivery, written back to the order automatically.

Size, fit, damage, changed-mind rollups by SKU (Pro and up).

Read-only on Growth, full access on Pro and up. Scoped API keys tied to your tier.

HMAC-signed events — shipping events on Growth, the full stream on Pro. SLA metadata on Enterprise.

ShipHero and ShipStation on Growth; all supported WMS platforms on Pro; custom connectors on Enterprise.

One authorization covers your subscription, wallet top-ups, and duty variance. No surprise re-approvals.

Retries, replays, and network hiccups can't make the same charge land twice — the money layer is built to make it impossible.

Statements, variance, and returns data export as CSV — scheduled SFTP delivery on Enterprise.

EU data residency, DPA signed on request.

Forto never touches card numbers — payments are tokenized and processed by Stripe.

VAT collected from your customers sits in its own account until it's remitted to the tax office — never mixed with operating cash.

HMAC-signed webhooks and per-tier API key scopes, enforced at request time.

TLS in transit, encrypted at rest.

No SOC 2 or ISO 27001 yet — we say so, and we'll answer any security questionnaire with dates, not badges.